FAQs
Frequently Asked Questions
How can I track my order?▼
Once your order is shipped, we will send you an SMS and email with the tracking link. You can track your order anytime using that link.
Do you offer Cash on Delivery (COD)?▼
Yes, COD is available on select products and locations. You can check availability during checkout.
What is your return & refund policy?▼
We offer a 7-day return policy on most items. Products must be unused and in original packaging. Refunds are processed within 5-7 business days after we receive the returned item.
How long will delivery take?▼
Standard delivery takes 3–7 business days depending on your pin code. Metro cities may receive deliveries faster.
Are your products genuine?▼
Yes, we only sell 100% original and brand-authorized products sourced directly from trusted suppliers.
How do I cancel an order?▼
You can cancel the order as long as it has not been shipped. Go to your account → My Orders → Select the order → Cancel.
How do I contact customer support?▼
You can reach us via email at support@example.com or call +91 98765 43210 (Mon–Sat, 9 AM–7 PM).
